Who are northXsouth?
We are a lean and nimble retail company laser focused on developing a world class shopping experience.
We offer fast and free shipping options and a industry leading 90 day free returns policy that covers every single item available on our website.
We do not believe in hidden charges, small print or that a discounted price warrants a drop off in service levels. We will not hassle you after your purchase or sell on your confidential information to third parties.
Should you chose to place an order with us, big or small, we promise to work our socks off to dispatch the item on time, as described and to make our team readily available to you if things have not gone to plan.
Are your products original and brand new?
Yes, without exception, all our products are brand new, sealed and as you would expect from a high-street retail store.
Are my items covered by a warranty/guarantee?
All items are covered by a minimum of a one year guarantee and many have up to a five year guarantee included in the price. You can also purchase an extended warranty for peace of mind.
Is VAT included in the prices shown?
Yes, UK VAT at 20% is included in all prices shown on our website.
A full VAT receipt/invoice is included in the packaging and is also available to print directly from your order confirmation email.
Do you offer product advice?
Our team reguarly attends manufacturer's training events and have a wealth of knowledge on the vast majority of the goods we sell.
We'd be happy to talk you through your options and if we do not know the answer right away we will endeavour to find out.
Please feel free to contact us via the option most convenient to you;
COMMUNICATION STYLE CASE STUDY 2 Communication Style Case Study “Communication is a combination of verbal and non-verbal behaviors integrated for the purpose of sharing information” (Arnold & Boggs, 2011, p. 163). Effective communication with coworkers is essential in health care to ensure positive patient outcomes. When delegating tasks the nurse must be clear and concise. Three separate scenarios and the communication styles are reviewed in each case study. The styles of communication for discussion will be passive, aggressive, and assertive. A personal scenario will identify an interaction between a staff member and myself and the style of communication. The analysis will discuss strategies for effective communication with staff personnel. Communication Case Study One: Rashad was present during a team meeting with staff personnel. Role clarification for assistive personnel is one of the topics. Rashad thought part of his job description includes anticipating toileting and hygiene care for the patients he attends. One of the registered nurses in a loud voice states that Rashad is not to think only to listen and respond when a nurse gives him instructions. The aide, Rashad sat quietly for fear of retaliation from the nurse and loss of his job (Hansten & Jackson, 2009). The nurse’s communication style was aggressive. The intention is to embarrass and belittle the aide by what she interprets is her power of authority. Stating he is not to think when caring for patients but only to function as instructed by the nurses is a deliberate attempt to hurt the feelings of Rashad and boost her personal ego of superiority and dominance.